Frequently Asked Questions

  • Where is 121 Storage located?

    121 Storage is located at 1300 Sam Rayburn Hwy, Melissa, TX 75454.

  • When can I access my storage unit?

    Access your belongings 24 hours a day, 7 days a week. No phone calls or appointments.

  • What are the office hours?

    The office is open Monday - Friday from 9:30 am to 5:00 pm and on Saturdays from 10:00 am to 4:00 pm.

  • Is there an administration fee?

    There is no administration fee at 121 Storage.

  • What security features do you offer?

    Our facility is protected using 24-hour digital video surveillance, electronic gate entry, quality lighting, and perimeter fencing.

  • Am I able to purchase boxes and other storage supplies?

    Purchase moving supplies from the office during normal business hours.

  • When is rent due?

    Rent is due on the 1st of each month.

  • How do I pay my storage bill?

    Auto-pay is available as well as cash, check, and credit card.

  • What credit cards are accepted?

    We accept Visa, Mastercard, American Express, and Discover.

  • How do I get started?

    Select a unit on our unit prices page, reserve for free, visit the facility and get moved in.